Perte

I’ve lost my passport

This page helps you choose the next step in China after losing a passport, based on your departure timing and immediate risk. Vous pouvez commencer par consulter ce guide. Si vous avez besoin d’une aide supplémentaire, veuillez nous contacter.

Critical: travel today or an immediate safety risk

If you are in an unsafe situation, move first to a staffed public area, then seek help through a verified official channel.
If you need to travel today, contact the responsible embassy, consulate, or official authority promptly to confirm an available urgent-handling path.

Coordination d’urgence pour objets perdus (L3)

Urgent: an upcoming border crossing or important trip

Record when and where you last saw the passport, then contact your accommodation, venue, transport provider, or lost-and-found channel.
Ask the responsible authority about loss reporting, appointments, required materials, and the scope of any replacement travel document.

Assistance spécialisée à la récupération (L2)

Less urgent: time remains before your next trip

Prepare a passport photo or copy, passport number, and any visa or entry record for later reporting.
Check which upcoming flights, accommodation, or meetings require a passport and use that timing to set the handling order.

Recherche de base d’objet perdu (L1)